Grievance Redressal
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Platform parent company: SynKora.
Grievance Redressal Officer
For any complaints, concerns, or grievances relating to the platform, content, or your data, please contact our designated Grievance Redressal Officer:
Name: Grievance Redressal Officer
Email: iqearnersteam@gmail.com
Response time: Within 24 hours
How to Lodge a Grievance
- Send an email to the address above with a clear subject line
- Include your registered email or username and contact details
- Describe the issue with relevant details (dates, screenshots if applicable)
- We will acknowledge within 24 hours and aim to resolve within 15 days
Data and Privacy Complaints
For complaints related to personal data, data access, correction, or erasure under the Digital Personal Data Protection Act, 2023, please contact the above officer. We will process such requests as per applicable law.